VU RDM Support Desk

Do you have questions or need advice? Ask us!

VU RDM Support Desk is staffed by a multidisciplinary network of VU data experts. Their expertise ranges from RDM-expertise to IT solutions, information security, privacy to legal and ethical issues.

We provide first-line practical assistance, help and advice with any RDM-related questions, including (but not limited to):

•    Writing data management paragraphs & plans
•    Making your data FAIR
•    Pre-grant and post-grant RDM related advice e.g. how to budget RDM costs in grant proposals
•    RDM training
•    Handling sensitive data and the General Data Protection Regulation (GPDR)
•    Data security and data classifications
•    Solutions for storing and sharing sensitive and non-sensitive data
•    Solutions for mid/long-term archiving and publishing of sensitive and non-sensitive data
•    Solutions for non-digital data
•    Data ownership and licensing, and exploitation of data

Use the box below to ask your question. We will get back to you within a maximum of two working days.

What happens after you submit your query?

All questions are initially handled by a member of the Library’s Research Data Services team. Within 48 working hours of receiving your question, a member of the team will either fully answer your question, book an appointment with you to further discuss your case if necessary, or forward your question to an expert outside the Library. The team will keep track of your query at all stages and will keep you informed of its status until you have received a satisfactory answer.